Contact our Tenants First

Latest revision date: March 2023
Revision due date: March 2025


Who is this form for?

Our Tenants First offers a range of specialist interventions to our tenants who need it, in order to help them manage their tenancies and enjoy where they live.
We offer a personalised package of support including family intervention, money management advice and mental health support.
If you feel you need this extra support, please complete your details below.

Unfortunately we cannot assist if you are not a Berneslai Homes tenant but we hope you can get further support by contacting Citizens Advice on 0800 144 8848.

Protecting your personal data

By completing this form you acknowledge that we will follow our responsibilities under data protection legislation. We will store the information securely, share it with partners and other statutory agencies where we have the right under law to do this, use it only for the purpose it was provided and process it as set out in our privacy policy. For more information please see our privacy policy on our website


  • Your personal details
  • If you are filling this form out for somebody else, please provide YOUR details so that we can contact the right people.

  • Title *

  • First Name *

  • Last Name *

  • Address *

  • Your Phone Number *

  • Your Email Address

  • About your request

  • Why do you want to contact Tenants First?

  • Please give any further information on the help and advice you need from us

  • Once we have received your completed form, we may need to contact you. How would you like us to contact you?

  • Confirmation
  • By ticking the box below I confirm that the information in this form is true and that you may contact me if you need to discuss the matter further.

    - I understand that if I have not completed this form fully it may result in a delay in us acting on your request.